Summary Of Our Guarantee
| Policy Element | Details |
|---|---|
| 1-Month Free Trial | 30 days completely free ($0 charged upfront). Cancel anytime during the trial with zero cost. |
| 14-Day Refund Window | Full refund available within 14 days of your initial payment charge if you are not satisfied. |
| Cancellation | Cancel anytime with one click in your account settings. Keep full access until the end of your billing cycle. |
| Merchant of Record | Orders, charges, and refunds are managed by Paddle.com. Refunds are credited back to your original payment method in 5–10 business days. |
| Support Contact | Contact support@asmbly.space with your account email and order details for prompt assistance. |
1. 30-Day Free Trial Cancellation
We offer a 1-month (30-day) free trial on our individual teacher plans. Payment details are collected at signup by our Merchant of Record, Paddle, but you are billed $0.00 today.
You may cancel your trial at any point during the 30-day period through your account settings or by contacting support@asmbly.space. If you cancel during the trial, your subscription will expire without any charge to your payment method.
2. Subscription Cancellation
You can cancel your recurring subscription (Monthly or Annual) at any time. To cancel:
- Log in to Asmbly Planner (planner.asmbly.space).
- Go to Settings > Billing.
- Click Manage Subscription / Cancel Subscription, or manage your billing directly via the Paddle customer portal link.
- Alternatively, send an email to support@asmbly.space from your registered account email.
When you cancel, automatic renewals stop immediately. You will retain full access to Asmbly Planner and your planned curriculum through the end of the current paid billing cycle.
3. Refund Eligibility & 14-Day Money-Back Guarantee
We want every teacher to be satisfied with Asmbly. If you were charged for your initial subscription and find that Asmbly does not fit your classroom needs, you are eligible for a full refund within 14 days of the charge date.
To request a refund, email support@asmbly.space with your registered account email and order number or receipt. Our support team will process your request promptly.
4. How Refunds Are Processed
Our order process is conducted by our online reseller and Merchant of Record, Paddle.com. When a refund is approved, Paddle issues the refund directly to your original payment method (credit card, debit card, or supported digital wallet).
Refunds typically appear in your account statement within 5 to 10 business days, depending on your card issuer or bank.
5. Questions And Contact
If you have any questions about your billing, cancellation, or need assistance with a refund, please contact us at support@asmbly.space. You can also reach Paddle directly at help.paddle.com for payment support.